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Alarm Monitoring

With 37 years experience, history speaks for itself.

All our operators undergo state police checks, receive the highest level of training and hold security licence accreditation according to the relevant state legislation

Here are just some of the monitoring services we can provide to your business

  • Remote Arming (interactive systems only)
  • We can turn your alarm on from our control room.

  • Code Changes (interactive systems only)

  • We can change pin codes and other basic programming rather than sending out a technician on a charged service call.​​​

  • Power Fail alarms​

  • Low Backup Battery alarms

  • Alarm Activations

  • We will advise you of the detection devices that have been activated, their individual zones and location.

  • Hold-Up, Duress and Panic alarm response.​

  • Tamper alarm response

  • Late to close response​

  • Open and Close reports ​(monitor when your staff are entering & leaving the premises)

  • Smartphone Access

Contact us about accessing your alarm system from your smartphone, tablet or other mobile device

Benefits of back-to-base monitoring VS self monitoring 

Back to base monitoring is designed for security functions – so called smart phones are not recommended for the following reasons:

  • SMS & text messages are not designed for security functionality – there are long delays when data can be sent  
  • If an intruder sets off your self monitored alarm system, there is a high chance that the following my interrupt the communication (you may be on the phone, out of range or service, switched off, or a flat battery or the National Broadband Network (NBN) may be connected to your property completely eliminating this service altogether. Our monitoring centre is graded by the highest standards in Australia and operates 24 hours a day.
  • If you alarm system reports faulty (eg: low battery, tamper alarm, poll fail, should have reported) it will transmit this signal to our monitoring centre where they will be aware of the specific fault and can rectify the issue. Mobile phones can not receive this kind of signal.
  • Instant Security Systems has the capability of organising an immediate response if an activation occurs from smoke detection equipment that is wired into your alarm system.  
  • You will speak with a real human operator, every time – we do not automate any of our services.

Yarn with our KWIOL Team today to find out more…

Aboriginal Owned & Operated, we appreciate your business and thank you for your support, it really means a lot to us.

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Copyright © 2023 KWIOL Protective Services – Indigenous First Nation Owned Protective Services. All Rights Reserved.

Acknowledgement

KWIOL Protective Services organisation and team members pays its respects to the land on which we stand.

Acknowledges and pay our Homage & Respect to the Traditional Owners of Country throughout Australia and recognises the continuing connection to Lands, Waters, Air and Communities.

We pay our respects to all Aboriginal and Torres Strait Islander cultures & clans, nations, and communities across Australia and that our sovereignty has never ceded and to Elders past, present & Future.

We thank the ancestors for guiding our journey. We pay our respects to all people that are visitors on Country and to those that call Australia home.

We pay deep respect to all peoples on country, who help us shape and guide the safety, protection, and wellbeing of all.